> For the complete documentation index, see [llms.txt](https://mind-expression-docs.gitbook.io/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mind-expression-docs.gitbook.io/home/concepts/live-chat.md).

# Live Chat

Mind Expression has the capability to help users get to interact with the agent. The Agent can access the Live Chat through Mind Expression and will see the active sessions with which end-users are currently interacting.

![](/files/qoj43R4RnLOLpZLv9f8s)

### Live Chat Details

When the user interacts with one of your scopes, the Live Chat will automatically populate. That consists of what was the first input from the user, Session Details, and the Type of Channel where the user came from. To learn more about how to test in Sandbox, see [Live Chat](/home/how-to-guides/live-chat.md)

![](/files/7eF2IJ2OJvawPJF7XeW8)


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# Agent Instructions
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